Expert Engagement

Unlock the Full Potential of Your AI Journey with Nebul’s Expert Guidance

Maximize Your Investment, Amplify Your Success

At Nebul, we understand that navigating the complexities of Artificial Intelligence (AI) can be daunting, even for the most seasoned teams. Our Expert Engagement services are meticulously designed to provide tailored support, ensuring you harness the maximum potential of our cutting-edge AI solutions. Whether you’re just starting out or seeking to optimize your existing setup, our team of experts is dedicated to guiding you every step of the way.

Expert Engagement Tiers

1. Support Services

  • Base Support : Remote assistance via phone and email, perfect for teams with in-house expertise.
  • Response Time : Within 4 hours
  • Channels : Phone, Email
  • Tech Support : Hands-off guidance for more complex issues, ideal for teams seeking expert troubleshooting.
  • Response Time : Within 1 hours
  • Channels : Phone, Email, Slack
  • Relentless Support : Hands-on, customer-aware support with the fastest response times, led by a named Technical Account Manager.
  • Response Time : Within 15 minutes
  • Channels : Phone, Email, Slack, plus regular check-ins

2. Professional Services (PS)

  • We offer Retainers and Project based PS, with three types of engagement
  • Guidance : Light-touch engagement for project initiation and strategic alignment.
  • Co-creation : Collaborative development for bespoke AI solutions.
  • Outsourced : Comprehensive, intensive support for end-to-end project management.

3. Managed Services (for NeoCloud and SuperCluster)

  • Proactive Monitoring : Round-the-clock surveillance to identify and resolve potential issues before they impact your operations.
  • Regular Updates and Security Patches : Ensure your environment remains secure and up-to-date.
  • Dedicated Support Specialist : Your single point of contact for all managed service needs.
  • And much more..

4. Consultancy and Advisory

  • AI Workshop : Expert advice on integrating AI into your business strategy.
  • AI Solution Design : Customized blueprinting for your AI projects.
  • Change Management and Adoption : Guidance on organizational integration and user adoption.

Get Started

Ready to unlock the full potential of your AI journey? Contact us to schedule an initial consultation and discover how Nebul’s Expert Engagement can propel your success.

Trust the Experts. Amplify Your AI Success.